I have Charter Communications for my cable, my phone, and my internet. I don't like this state of affairs, but I deal with it.
Learned from my boys that their TV upstairs is non-operational. No channels. No nothing.
Called Charter. Representative!! Agent!! Scream it and then punch zeros.
Finally, I get a someone who does really well with the Engrish language.
She tries to PINGPINGPING me and I still have nothing on my cable.
She tells me someone will be out between 8 and 5 on FRIDAY!
NOOOOOOOO!!!!!!
I don't think so.
I told poor Josie that was unacceptable.
I want somebody here, TOMORROW!
Come on, Charter. DO IT! I DARE YOU!
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I simply could not stand to deal with them any more. I can totally relate to your screaming "representative" comment! I screamed much worse than that to the automated voice :-). Dropped them and went with Direct TV and could not be happier.
ReplyDeleteAnony,if you scream "REPRESENTATIVE" and "AGENT," eventually you get a human. And I always talk to the, "This conversation may be recorded."
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