Wednesday, June 10, 2009

Thank You To Eric and Josh At Charter Communications.

about my internet provider,
Charter Communications,
and the problem I was having getting
emails from my neighbor.
Whenever I get good service,
I appreciate it
and want people to know,
especially after I've been bitching about that service.
Within a few hours
(I had posted at 7 AM),
I received a comment on my blog
and an email from Eric,
Manager Communications of Charter.
He had sent my problem to his net guru Josh,
Communications Specialist,
and I immediately received an email from Josh.
Seems my neighbor's email is being blocked
by Charter's spam blocker.
Now the ball's in my neighbor's court.
He has to send his original message to Charter
so they can unblock him.
So, I'd just like to thank both Eric and Josh
at Charter Communications,
once again,
for your prompt reply
and attention to my problem.
Your help is most appreciated.


Anonymous said...

So why was your neighbor's email suddenly blocked? What changed?

Rosie Hawthorne said...

I doesn't know.

He later sent the same email,
and I got it.

Unknown said...

lol thats funny, My name is Josh and My manager is Eric and I work at Charter Communications haha.

Rosie Hawthorne said...

So Josh, was that you who helped me?