Thank You To Eric and Josh At Charter Communications.

I posted this morning

about my internet provider,

Charter Communications,

and the problem I was having getting

emails from my neighbor.

Whenever I get good service,

I appreciate it

and want people to know,

especially after I've been bitching about that service.

Within a few hours

(I had posted at 7 AM),

I received a comment on my blog

and an email from Eric,

Manager Communications of Charter.

He had sent my problem to his net guru Josh,

Communications Specialist,

and I immediately received an email from Josh.

Seems my neighbor's email is being blocked

by Charter's spam blocker.

Now the ball's in my neighbor's court.

He has to send his original message to Charter

so they can unblock him.

So, I'd just like to thank both Eric and Josh

at Charter Communications,

once again,

for your prompt reply

and attention to my problem.

Your help is most appreciated.