Charter Communications, Fix My Email.

Back in February,

I had a problem with my internet provider,

Charter Communications,

concerning emails I was not receiving.

I posted about it

here.

Apparently,

Charter has google alerts set up

to check on this sort of thing,

because the next day after posting my complaint,

I got an email from Eric at Charter

offering to help,

which he did.

And thank you again to Eric and Josh

for your prompt attention

and for fixing my problem.

Well, I'm having problems again

and I'm not getting certain emails.

My neighbor Bob

called me about some emails he'd sent me.

They'd come back to him as

undeliverable and no such account.

There was someone else he was emailing to,

also a customer of Charter,

and he was getting her emails bounced back as well.

After learning this from Bob,

I called Charter yesterday.

After talking to a lady whom I could barely understand,

I was told there was nothing wrong with my account,

since I was able to email myself.

I beg to differ.

There is something wrong with my account

if I'm not getting emails.

As much as I enjoy emailing myself,

I also enjoy, perhaps even more,

receiving emails from others.

.

I still am not getting my neighbor's emails.

And if I'm not getting his,

I have to wonder

who else is sending me emails I'm not getting.

For all I know,

I could have won the lottery.

Or there could be some next of kin I don't know about

in Nigeria that was killed in a plane crash

and their bank needs to contact me

and send me that $28,000,000.

Help me out here, Charter!